Fortinet FortiWiFi 50G Secure RMA, 5-Year (FC-10-FW50G-301-02-60)

Some environments have strict requirements about decommissioned hardware leaving the premises. FortiWiFi 50G appliances store configuration data on integrated solid-state media that cannot be removed without voiding the warranty — which means standard RMA return is off the table for data-sensitive sites. The FC-10-FW50G-301-02-60 is a 5-year Secure RMA contract that allows the defective unit to remain on-site permanently while Fortinet provides a replacement.

What This Service Covers

Under a standard RMA contract, a defective appliance must be returned to Fortinet after a replacement ships. Secure RMA removes that requirement. When a FortiWiFi 50G (FWF-50G-A) fails and an exchange is processed, Fortinet ships an advanced replacement and you retain full physical custody of the failed unit — no hardware leaves your facility. This subscription runs for five years from activation and requires an active FortiCare Premium or Elite contract on the same serial number.

FortiCare tier comparison for the FortiWiFi 50G:

Who Needs Secure RMA

Secure RMA is relevant wherever formal data governance policy prohibits shipping decommissioned network appliances off-site. Common scenarios include government agencies and contractors working with controlled unclassified information, financial institutions with internal endpoint data policies, healthcare organizations subject to strict device retirement rules, and enterprises in sectors where configuration data must be destroyed on-site rather than returned to a vendor. The five-year term is also practical for regulated deployments where renegotiating service contracts annually adds compliance overhead.

Activation and Delivery

FC-10-FW50G-301-02-60 is delivered electronically. After purchase from DataCenter360.ca, a Fortinet registration code arrives within 0-1 business days. Activate it in the Fortinet Support portal to bind the Secure RMA entitlement to the registered FortiWiFi 50G serial number. No hardware ships at purchase. The five-year subscription period begins on the activation date.

Secure RMA vs. Priority RMA

These address different concerns. Priority RMA (codes -210- and -211-) focuses on replacement speed — reducing the time between a failure and a working unit. Secure RMA (-301-) focuses on data custody — keeping the defective unit on your premises. If fast replacement is the primary concern and data residency is not a formal requirement, the Next Calendar Day Priority RMA for the FortiWiFi 50G (FC-10-FW50G-210-02-60) is worth comparing. If data must stay on-site regardless of replacement speed, this SKU is the appropriate choice.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP, processing licensing and RMA subscription orders for organizations across Canada and internationally. Secure RMA subscriptions are straightforward to order. If you’re purchasing FortiWiFi 50G hardware, FortiCare, and Secure RMA together, we can package and quote all three in a single order, making sure the Secure RMA entitlement activates against the correct serial number before anything ships.