Original price was: CAD$233.03.CAD$187.92Current price is: CAD$187.92.
Authorized Partner for United States (US)Branch offices and remote sites often face a compliance problem that standard RMA cannot solve: regulations or internal data-handling policies that prohibit shipping decommissioned storage media off-site. The FortiWiFi 50G keeps configuration and event data on integrated flash that cannot be removed — so when a unit fails, “return the hardware” conflicts with “protect the data on it.” FC-10-FW50G-301-02-36 resolves that conflict with 3 years of Secure RMA service, letting you retain the defective appliance while Fortinet ships a replacement.
When a hardware failure is reported under a Secure RMA contract, Fortinet dispatches an advanced replacement unit through standard Priority RMA logistics. The difference from a regular return: you are not required to ship the failed FortiWiFi 50G back. Your team keeps the defective unit on-site and handles disposal according to your own procedures — certified wiping, physical destruction, or whatever your compliance program specifies. Fortinet waives the return obligation for the full 3-year term.
This service is an add-on to FortiCare Premium or FortiCare Elite. The Essential tier does not support Priority RMA add-ons, including Secure RMA.
Secure RMA is relevant wherever data residency rules or internal policies make hardware returns impractical: healthcare sites subject to privacy requirements, financial services branches with media disposal standards, government contractors, or any environment where data classification prevents equipment from leaving the building without documented destruction. Three years spans the typical active deployment window for a branch appliance, so a 3-year term tends to align with procurement cycles without the cost of a 5-year commitment on a shorter deployment.
FC-10-FW50G-301-02-36 is a software subscription delivered electronically. After purchase, a license key is issued and registered against the specific FortiWiFi 50G in your FortiCare account. No physical shipment accompanies the subscription itself; replacement hardware only ships when a failure case is opened. This SKU covers a single appliance and requires an active FortiCare Premium or Elite contract on that same device.
Priority RMA add-ons are only available under FortiCare Premium or Elite. Here is how the tiers compare for the FortiWiFi 50G:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner authorized to sell and activate Fortinet service subscriptions worldwide. The FC-10-FW50G-301-02-36 license is processed electronically, with delivery in 0 to 1 business days from order confirmation. If you need to pair this with a FortiCare Premium upgrade or want to verify that your existing base coverage qualifies, reach us through the contact page before ordering and we will confirm the details.
With Secure RMA active, when a FortiWiFi 50G failure case is opened, you receive a replacement unit through standard advanced replacement logistics — but you are not required to return the failed hardware to Fortinet. You keep the defective appliance on-site and handle its destruction according to your internal data-handling procedures. Standard RMA requires return; Secure RMA waives that requirement for the contract term.
FortiCare Premium is not included in FC-10-FW50G-301-02-36. Secure RMA is an add-on that requires an active FortiCare Premium or Elite contract on the same device. If your FortiWiFi 50G currently has FortiCare Essential, you need to upgrade the base support tier before this service can be activated.
No. Secure RMA modifies the return requirement, not the replacement speed. The replacement unit is dispatched under standard FortiCare advanced replacement logistics. If you need a hardware delivery time commitment — such as 4-hour delivery — look at the Priority RMA options FC-10-FW50G-211 (hardware delivery) or FC-10-FW50G-212 (hardware plus on-site engineer).
Yes. Fortinet service subscriptions are not region-locked. FC-10-FW50G-301-02-36 can be applied to a FortiWiFi 50G registered in any country. DataCenter360.ca delivers the license key electronically worldwide.
When a replacement unit is issued under a FortiCare case, the service contract typically transfers to the replacement serial number. Confirm the transfer with Fortinet support when the replacement is processed to ensure the Secure RMA coverage continues on the new unit without a gap.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FW50G-301-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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